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About Morguard


Morguard is a fully integrated real estate company. We own, manage and invest in high-quality, well-located, geographically diversified assets across North America. We have built our business with strong leadership and a proven management platform that have generated substantial, risk-adjusted returns – and significant long-term growth. With 40 years of experience and a dynamic team of more than 1,500 professionals, our commitment is to realize the potential of real estate through value creation and operational excellence. Today, our total assets owned and under management​​ is valued at $19.9 billion.​

leaders in Tenant Satisfaction

Morguard provides a structured and disciplined service approach through a proven operational management platform. We make it our business to put tenants first to maintain high tenant satisfaction.

ENGAGEMENT
Our tenant satisfaction program values engagement, from all levels, to foster collaboration. We engage directly with tenants to proactively address their changing business needs.​​

RESPONSIVENESS
A consistently high level of service is critical to tenant satisfaction. To facilitate responsiveness, Morguard’s service platform, SERVICE LINK, expedites the resolution of service requests and streamlines workflow and communication.

​MEASUREMENT
We continually measure the effectiveness of our property management programs to maintain high levels of tenant satisfaction.

Morguard retained Altus InSite, a commercial real estate research firm, to conduct a tenant satisfaction study within our managed commercial office portfolio in Canada. Morguard achieved high service levels and outperformed Altus InSite’s industry benchmark (market norms) in every key area.

Morguard-Tenant-Satisfaction-Chart



HEALTH & SAFETY

Morguard has taken a leadership position as a company, and in the real estate industry, to invest in programs that protect people in our owned and managed properties. We have been recognized as one of Canada’s Safest Employers by Thomson Reuters for unprecedented outstanding performance of the development and delivery of Occupational Health and Safety programs. Tenants benefit from Morguard’s management of operational risk at the property level.



PROPERTY MANAGEMENT SERVICES

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